It was extremely easy to book ! It was such an enjoyable trip, from booking to returning home!

it was great. super customer service

Great experience as always! We appreciate you!

Did good job on communication with us, rooms as requested

Quick and easy!

The ease and politeness

After being waitlisted for a trip to Laughlin I decided at the last minute to see if I could book the trip to Beau Rivage. All the staff at Casino Gold were wonderful since it was a last minute decision on my part. When I got to the airport my name was not on the flight manifest, but Beau Rivage and Casino Gold got it straightened out with the airline. I had a wonderful trip! Thank you

Simple, professional and courteous.

I like that I can fill out a form at my convenince and not have to call during business hours

I’ve booked several trips to the Beau with you. Have never had any issues. Your team makes the booking process quick & simple. On my last booking I had made an error during the process. When I discovered my error I called right away & Christian fixed it immediately. I truly appreciate the excellent customer service I receive from Casino Gold Tours!

Courteous and efficient

Very friendly and made the process very easy!

Easy, competent, really ideal. Thanks

Very smooth and easy booking. Will use your company consistently now.

Easier to book than calling the casino

Great team,booking is easy and Christin always follow up with reservation.

Trip went good

Very easy process to book with Casino Gold. Had all the information I needed promptly.

Everything was very easy even when my friend had to cancel

simplicity

Very easy

The person taking the call should handle the request and give an immediate answer. When the request gets passed it changes and customer not satisfied

Great service

Christian was easy to deal with no issues

Simple

Easy, convenient, no complaints

It's very easy to book trips. Staff are very friendly ^ efficient

Booking was easy and accommodated 3 of us. Sister trip!

It was good but the first time they booked it they left my husband off.

Everything was great.

Awesome

I was able to have a room by the elevator

Very organized

It was easy and I got what I asked for.

overall positive experience. price went up though.

I am glad at the quick response.

love working with Christian and Carmen! Thank you Joe for having such wonderful girls helping out your clients! They are 5 starts!

Fast service and great communication.

No problems got there and back

very courteous

Christian has handled all of our trips to date and is a pleasure to work with!

Booking is super easy and convenient! Usually get a response within 24 hours.

Phone calls connected to someone fast

Very friendly knowledgeable returns phone calls/ emails almost immediately

Very nice and easy

The process was simply easy & end result was a wonderfully cost effective trip to a first class location.

Great. Expectations met.

easy breezy

EASY ... with wonderful communication!!!

Check-in, flight, transport, all seamless.

Quick and responsive.

Christian, is always a plesure to deal with.

Always super easy! We love the resort and the atmosphere. Can't wait to try other properties thru Casino Gold Tours.

Smooth as silk.

Professionalism, Ontime trips, Affordable

very good

It was positive I received quality assurance that my trip would be reserved satisfactorily

Quick response

Very prompt and thorough

Everything was very smooth and organized.

I was traveling with my brother & wife and they gave us adjoining rooms which was really nice

Prompt response

Very well organized everything about the trip was grest

I had a small problem with my TSA number not in, called and you fixed it for return

Very easy booking process. Great prices.

Very easy to confirm and very prompt in returning phone inquiry.

Easiest way to book accurate fast love on line experience

The entire staff is amazing, from the house keeping staff all the way up to the casino hosts.

later departure time on returning

Ease of booking.

ease

Ease of booking, good communication regarding schedule changes.

The entire staff is awesome. They are like the Red Cross! They are there when you need them.

Everything went so smooth

Everyone was pleasant and helpful

They went out of way to make our trip possible.

very accommodating and quick response

Extremely helpful and friendly.

Quick & Efficient & Pleasant

Always appreciate the folks at Casino Gold for their assistance

Very easy

Easy and quick

Enjoyed

Booking with Casino Gold teams are superior and great services.

Easy to book and quick response 👌

Carmen and Christian are the best! They both listen to my requests and on 90% of mybtrips they are able to fulfill those requests. Casino Gold Tours rock!